Privacy Policy & Cookies Policy

Privacy & Cookies Policy

Frangipani Projects Pty Ltd (“the company”), which is an Australian company subject to the laws of Australia, conducts the website (“the website”). 

This policy is to provide you with information about the collection, processing, use and disclosure of personal data resulting from use of the website; and necessarily includes information provided by you in connection with any use howsoever described of the website.

By using the website you agree to the collection and use of your personal information, which may be used to provide and improve the service offered by the website; but only in accord with the terms of this privacy policy.

Types of information collected

You may be asked to provide some information which would identify you personally: your name/s (in all their forms), gender, title, marital status, date of birth, billing residential and email addresses, phone number/s, method of payment details, all relevant internet information, communication preferences, and aggregated data.

You will not be asked to provide any sensitive data such as you race, ethnicity, religious beliefs, sexual orientation, political views, health, genetic or biometric information, or criminal history.

When information is collected

Data may be collected from you during the course of your use of the website or during the course of any other type of communication with you.  Technical data may also be automatically collected during your use of the website such as details of your equipment, browsing actions and usage patterns.  Data may also be received from publicly available sources, public social media platforms, and analytics providers.  Finance related data may be collected from, and given to, payment services like Paypal or a bank in connection with any purchase you make through the website.

Period information is kept

When the website contact form is completed, the data provided is collected, as is your IP address and browser user agent string (in order to assist in the detection of spam).  That data so provided is kept for a period not exceeding twelve calendar months; but is not used under any circumstances for marketing or marketing-related purposes.  Data which is collected will be retained only for the periods for which it is needed to fulfil contracts, comply with legal or accounting or reporting requirements, or improving the website.

Use of information

Any data you provide will be used, if at all, only for purposes permitted by law: the provision and maintenance of the website, notification to you of any relevant matter, the provision of customer support, the gathering of analytics or the like in order to improve the website, monitoring the website usage, detection, prevention and remedying technical issues, or compliance with any legal requirement.

It may be also necessary to permit the following third parties to view your personal information: IT and system administration service providers, lawyers, bankers, auditors, accountants, and insurers, government or government-related entities that require reporting of processing activities.  In any such case, only necessary information will be provided and only for a necessary and unavoidable purpose.

Email correspondence to and from you the content, including your email address, may be kept. Emails that are kept are subject to the same level of security as all other types of communication from or with you.  No such information will be provided to any other person or entity, unless under compulsion of the law.

UK and European Union users

The website was not created to serve residents of the European Union or the United Kingdom but all communications from either will be accepted. 

Personal information sent from the European Union or United Kingdom can be lawfully collected and used when: it is needed to fulfil a contract, permission has been given either expressly or by acquiescence, the use of the information is pursuant to the legitimate interests of the website and does not override your rights, it is needed for processing a payment, or is required to fulfil Australian legal obligations.  Information emanating from the United Kingdom or the European Union may be used on more than one legal basis, depending upon the purpose of the use of such data.  Information as to the precise legal basis or bases being relied upon will be provided upon receipt of a written request.

Any person or entity in the United Kingdom or European Union has the data protection rights described in the General Data Protection Regulation (GDPR).  Any person or entity contemplating contact with the website is advised to read that Regulation, with which the company complies where it is not in conflict with Australian law.


Commercially acceptable methods of security will continue to be used to protect the security of data provided, but it is important to note that no internet transmission or storage facility can be guaranteed to be completely secure.

The provision of data indicates your acceptance of the transfer of such data to Australia and acceptance of Australian jurisdiction in all matters relating to privacy.


The company does not knowingly collect information from people aged less than eighteen.  If it becomes known that any such information has been provided without the consent of a responsible adult, it will be removed.

Use of cookies

When you use the website, a number of cookies may be placed in your browser for the purposes of: enabling certain functions of the website, to provide analytics, to store your preferences, and to limit certain types of cyber-attacks.

Consent to use of cookies

By using the website, you are taken to have consented to the use of cookies.

Choice about using cookies

You may instruct your browser to refuse all cookies. However if you do so, you may not be able to use some parts of the website, or the pages might not display thoroughly.

Changes to policies

Any changes to this policy will be included in this document and the new effective date of the policy will be recorded on the document.

Any queries about this policy should be addressed to, the website, or PO Box 840 Samford Qld Australia 4520


Personal data means data about an individual or entity that can be identified from the data.

Usage data means data automatically collected either by use of the website or from the website infrastructure.

Data controller means the person/s responsible for determining the purposes for, and manner in, which personal information is to be processed.

Data processor means any person who processes the data.

Data subject means the person who provided, or is otherwise the subject of, personal data.

Cookies means small pieces of text sent to a web browser by a website, and which is then stored in the web browser.